James Trigg has extensive experience in IT support and services, currently serving as a Service Desk Engineer at Softcat plc since July 2021. Prior positions include Service Centre 1st Line Analyst at Wipro Limited and Waitrose & Partners, where responsibilities involved providing first-line IT support and managing service level agreements. Previous roles encompass Technical Support Administrator at Revium Group, where James supported IT user experience and maintained Windows server environments, and Systems Coordinator and Retail Planner at Retail Marketing (UK). With a Bachelor of Science degree in Forensic Computing from De Montfort University, James has developed a robust skill set in IT support, system administration, and data management throughout a diverse career.
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