Kate Leonard

Kate Leonard is a Solutions Service Delivery Executive at Softcat, with extensive experience in service delivery and customer support across various companies. At Softcat, Kate serves as the first point of contact for Managed Print service queries and manages MPS-related documentation. Prior roles include Sales and Service Administrator at Allentown, LLC, where scheduling and communication between customers and engineering teams were key duties. At National Instruments, Kate excelled as a Software Services Operations Specialist, overseeing high-value software contracts across multiple regions and achieving significant contract renewal revenue. Additionally, Kate's educational background includes ongoing studies in Data Technician and previous A Levels in English Literature, Media, and ICT.