Lucy Haynes currently serves as the Learning and Development - Apprenticeship Lead at Softcat plc since September 2023. Prior to this role, Lucy worked as an Assessor for City & Guilds from September 2019 to June 2024, focusing on IEPA Travel and Tourism. Lucy has also gained experience as an Assessor and Tutor at PATHWAY'S LDN LTD from February 2021 to August 2023, specializing in vocational achievement and education training. Previous positions include learning and development coach/trainer at Flight Centre Travel Group from October 2008 to August 2020, where coaching and mentoring of apprentices was emphasized, along with system and sales training. Lucy began a career in banking as a Retail Banking Specialist at Halifax from September 2005 to June 2007.
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