Mark Boyer is a seasoned technology leader with extensive experience in IT service management and operational transformation. They served as Technical Service Delivery Manager at ISC Networks, overseeing service management for major contracts, and later excelled as Head of Services at Kelway, driving £50M in Managed Services. As Head of Service Management for Northern Europe at T-Systems UK, they managed a £250M contract portfolio while successfully transitioning service models for improved customer success. Currently serving as Service Operations Director at Softcat, Mark continues to redefine how technology and business objectives align.
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