Nikki Baker

Nikki Baker is an experienced professional with a diverse background in development, management, and client services. Currently serving at Softcat plc since November 2014, Nikki has held several roles including Associate Developer, Services Development Programme Manager, Associate Solutions Manager, Solutions Hub Lead & Process Analyst, and Team Leader positions in Service Coordination and Solutions Coordination. Prior to this, Nikki worked as a Client Services Administrator at The Gap Partnership, focusing on enhancing client logistics for impactful workshops, and as a DART Administrator for NHS Inclusion Drug Services, providing support to drug services across prisons and communities. Nikki's earlier experience includes a role as a Specialist at Apple, emphasizing customer interaction and satisfaction. Academically, Nikki holds a Master of Science in Psychology from the University of Leicester and a Bachelor of Science in Criminal Investigation from Birmingham City University.