William Jordan is an experienced Account Manager and SDP Manager at Softcat, where responsibilities include serving as the primary contact for customers, providing day-to-day support, and facilitating cost-saving solutions. Previous experience includes working as a Service Analyst at 3Squared, offering first and second line support and contributing to the audit process for ISO 270001 certification, as well as a placement role focusing on IT and support engineering. William holds a Bachelor's degree in Information Technology with Business Studies from Sheffield Hallam University and completed secondary education at King Solomon High School.
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