Raisa Rahim is an accomplished professional with diverse experience in customer operations and technical roles. Currently serving as a Cloud Migration Technician and previously as a Customer Operations Associate at Softchoice, Raisa excels in troubleshooting order issues, enhancing customer communication, and creating instructional materials. Previous roles include Insurance Advisor at BrokerLink, where Raisa provided insurance consultations, and Technical Service Representative at McDougall Insurance & Financial, offering support for policy management. Early career experience includes administrative functions at Circle K and sales expertise at The Mobile Shop. Raisa's background in journalism and economics, complemented by a Post-Graduate Certificate in Insurance Management and Chartered Insurance Professional designation, underscores a well-rounded skill set in both technical and customer-facing environments.
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