Derick Achime is an IT Service Management Professional with over 7 years of experience in IT service delivery and project management. Currently serving as a Senior Information Technology Specialist at Softcom Limited since 2020, Derick has successfully managed comprehensive service delivery for core business applications, ensuring high service availability and implementing effective ITSM processes. Prior to this role, Derick worked as an IT Operations Specialist at Eyowo, where they maintained server infrastructure and established formal incident response procedures. Derick holds a Bachelor of Science degree in Management Information Systems from Covenant University.
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