Derick Achime

Derick Achime is a result-driven IT Service Management Professional with over 7 years of experience in IT service delivery and ITSM process implementation. Currently serving as a Senior Information Technology Specialist at Softcom Limited, they manage service delivery for core business applications and have successfully maintained 99.8% service availability. Previously, in their role as an IT Operations Specialist at Eyowo, they ensured critical server infrastructure uptime and contributed to operational excellence initiatives. Derick earned a B.Sc. in Management Information Systems from Covenant University.