Olawunmi Kujore is a Customer Success Manager at Softcom Limited, a position held since May 2019, where responsibilities include ensuring exceptional customer service across various channels, efficiently addressing merchant inquiries, and maintaining high levels of merchant satisfaction. Kujore actively fosters customer engagement and collects feedback for the product team while leading a team to enhance client interactions. Previous roles at Softcom include Product Specialist, focusing on troubleshooting and process improvement, and Data Verification Personnel, overseeing data accuracy and management. Prior to Softcom, Kujore worked as a Technical Specialist at Leitung Gate Limited, managing communication and logistics.
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