Lianna Rubenyan is a Business Process Manager with extensive experience in process optimization and automation. Currently, Lianna leads the Business Process Management Department at SoftConstruct, collaborating with executives to drive efficiency and compliance. Previously, Lianna served as a Business Process Manager at Team Telecom Armenia and the Head of the Quality Control & Training Department at Ucom LLC, where they developed strategies to enhance customer service and operational performance. Lianna holds a Bachelor's and a Master's degree in Psychology from the Russian-Armenian (Slavonic) University.
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