Sona Hovsepyan is a skilled professional with experience in credit card management, project management, and customer relationship management. Sona held positions at Acba bank OJSC from October 2019 to November 2019, where responsibilities included preparing loan agreements, monitoring branch risks, and archiving documents. Subsequently, Sona worked as a Project Manager at Dimark Internet Marketing in June 2021, focusing on project planning, implementation, team communication, and project effectiveness analysis. Currently, since March 2023, Sona serves as a CRM Board Manager and Customer Relationship Management Specialist at SoftConstruct. Sona holds a Bachelor's degree in Management and a Master's degree in Project Management, both from Russian-Armenian University.
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