Billy Smith

Billy Smith's work experience includes:

- Softdocs: Director of Customer Success since September 2021, responsible for leading the customer success team and ensuring customer satisfaction, revenue expansion, and renewals.

- Softdocs: Director of Professional Services, Services Delivery from June 2020 to September 2021.

- Softdocs: Manager of Professional Services, Managed Services from August 2019 to June 2020.

- Softdocs: Project Manager from January 2017 to August 2019, successfully implementing enterprise content management software products.

- Softdocs: Project Coordinator from July 2012 to January 2017.

- Fairfield County Government: Chairman, Fairfield County Council from January 2017 to December 2018, leading various infrastructure and service improvement projects.

- Fairfield County Government: Member, Fairfield County Council from January 2015 to January 2017.

- Central SC Alliance: Member, Board of Directors from January 2017 to December 2018.

- Central Midlands Council of Governments: Member, Board of Directors from January 2017 to December 2018, providing planning and technical support to local governments.

- South Carolina House of Representatives: Legislative Aide from January 2012 to March 2012.

Billy Smith attended the University of South Carolina from 2008 to 2012 and obtained a Bachelor of Arts (B.A.) degree. Their field of study during this time is not specified.

In addition to their bachelor's degree, Billy Smith has obtained several certifications. In June 2021, they became a Certified Customer Success Manager (CCSM) Level 1 and Level 2 from SuccessHACKER. Billy further achieved certification as a Doing Discovery Practitioner from Great Demo! in January 2023.

Billy Smith also completed the Institute of Government - Level I Graduate program offered by the South Carolina Association of Counties in August 2016. In November 2015, they graduated from the South Carolina Economic Developer's Association Institute.

It is worth noting that no further details are provided regarding their educational background or any other degrees or certifications they may have obtained.