Wilson Wang

Product Operations Engineer II at Softenger

Wilson Wang is a skilled technology professional with extensive experience in product operations and IT support. Currently serving as a Product Operations Engineer II at Dell Technologies since November 2022, Wilson leads technical solutions and advanced troubleshooting efforts for complex issues. Prior roles include Information Technology Administrator at Tohtonku, where management and maintenance of Microsoft 365 services were key responsibilities, and Software Technical Support at Netiquette Software, which involved documentation and customer service for business applications. Additional experience includes providing IT support at the Recreation Club, where Wilson ensured the efficient operation of system hardware and user troubleshooting. Wilson's educational background includes a Bachelor of Technology in Computer Systems and Networks from Wawasan Open University and a Diploma in Computer Technology from the Institute Teknologi dan Pengurasan.

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