Fabiana Dias

Fabiana Dias has over 13 years of experience in customer service, with a strong focus on leadership, communication, and teamwork. They began their career as an assistant in a PMO, later advancing to project analyst and then to PMO leader, where they managed client requests and led a team. Currently, Fabiana works as a project manager at SoftExpert, while also pursuing a degree in Information Technology Management and a degree in Psychopedagogy. They continuously seek growth and learning opportunities, particularly in the realm of customer success.