Eric Freeman

Eric Freeman, CSPO, is a seasoned product manager with a strong background in customer success and project management across various sectors. Currently serving as Product Manager at Softheon since May 2023, Eric develops product strategies for APIs and data storage solutions while conducting market research. Previous roles include Senior Customer Success Manager at Evident ID, where Eric managed enterprise client relations, and Lead Consultant at TravelNet Solutions, overseeing a cross-functional team in onboarding VR reservation software. Eric also held positions at TRACK Hospitality Software, Avionte Staffing Software, and ClickSoftware, focusing on product fulfillment, customer onboarding, and project management. Early career experience includes retail management at Core Wireless and T-Mobile USA, with a strong track record in sales and customer engagement. Eric holds a Bachelor of Science in Information Technology from the University of Phoenix and an Associate of Science in Parks, Recreation, and Leisure Facilities Management from Century College.