VH

Vanessa Hall

Director Of Merchant Operations at Softheon

Vanessa Hall has a diverse work experience starting from 2011. Vanessa began their career as an intern at Community in Recovery: Southern Tier in 2011, followed by a role as Vice President of Service and Leadership at Hinman Community Executive Board. In 2014, they worked as a Liberal Arts to Career Winter Externship at Asian American Pacific Organization of NYU, a Public Employee Union Intern at District Council 37 Municipal Union, and a Financial Services Intern at Lesko Financial Securities. Vanessa then moved on to First Data Corporation in 2015, working as a Credit/Risk Analyst. Since 2016, Vanessa has been associated with Softheon, holding multiple positions, including Business Analyst, Junior Product Manager, Equity Product Owner, Treasury Manager, and currently serves as the Director of Merchant Operations.

Vanessa Hall completed their education at Binghamton University from 2011 to 2015, where they obtained a Bachelor's degree in Economics. Prior to that, they attended Sachem North High School from 2007 to 2011, although no specific degree or field of study is mentioned for their high school education.

In addition to their formal education, Vanessa has obtained several certifications throughout their career. In 2017, they earned the Lean Six Sigma Green Belt certification from GoLeanSixSigma.com. In 2018, they completed courses on Managing Customer Expectations for Frontline Employees and Product Management: Building a Product Roadmap on LinkedIn. In 2019, they obtained the Certified Scrum Product Owner (CSPO) certification from BeardedEagle Family and completed the course on Lean Technology Strategy: Building High-Performing Teams on LinkedIn. Vanessa'smost recent certifications include Data Analytics for Business Professionals, Developing Executive Presence, Developing Your Professional Image, Strategic Agility, and Strategic Thinking, all obtained from LinkedIn in 2021. Furthermore, they completed the Better Manager Leadership Development Program offered by BetterManager in 2023.

These additional certifications demonstrate Vanessa's commitment to professional development and acquiring specialized skills in various areas related to leadership, data analytics, lean methodologies, and customer management.

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Timeline

  • Director Of Merchant Operations

    August, 2022 - present

  • Treasury Manager

    June, 2019

  • Equity Product Owner

    March, 2017

  • Junior Product Manager

    August, 2016

  • Business Analyst

    April, 2016

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