Leonid Fedorovich Федорович Леонид

Leonid Fedorovich is an accomplished architect of ITSM solutions at Softline Company, bringing extensive practical experience in ITSM. With a certification as an ITIL® 4 Managing Professional, they have worked with various ITSM systems including ServiceNow and CA Service Management. Previously, Leonid held roles such as Chief Specialist at Devoteam and was a Service Desk leader at Stins Coman and SNS Group of Companies. They earned a degree in System Engineering from the Moscow Institute of Electronics and Mathematics, HSE.