Balaji V. currently serves as the Lead Salesforce Developer at Softrams, a Tria Federal Company, since August 2023, focusing on a Ticket Management System utilizing Service Cloud and Experience Cloud with expertise in Apex, LWC, and SOQL. Prior to this role, Balaji V. worked at Bitwise Industries from May 2021 to June 2023 as a Salesforce Developer, where responsibilities included designing a Salesforce app with Google Calendar integration for conference room bookings and developing a Visualforce page for attendance tracking and student progress. Earlier experience at Haiti Now (Ayiti Now Corp) from March 2020 to May 2021 involved roles as both Salesforce Developer and Administrator, where contributions included creating Processes and Flows, developing various Reports and Dashboards, deploying changes to production, and maintaining user configurations alongside authoring Apex Classes and Triggers. Balaji V. holds an App Customization Specialist degree from Trailhead by Salesforce.
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