Jay Blumenthal is a seasoned Lead UX Researcher currently at Softrams since September 2023, specializing in end-to-end research utilizing mixed methods. Previously, Jay directed advanced UX research frameworks at eFuse and led user experience initiatives at Fjord AFS Digital Studio for nearly a decade. Earlier roles include consulting for Accenture, where contributions improved Bell Canada's customer interactions, and various UX architecture roles at the FDA and other organizations, focusing on usability evaluations and web design. Jay's career commenced at DermaPet and TerpSys, developing strong foundations in web development and user-centered design principles. Jay holds a B.S. in Mass Communication from Towson University.
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