Julie Chartrand

Julie Chartrand is a highly experienced content and documentation professional with a background in technical writing and management. Currently serving as a Content Expert at SOFTRAX, Julie designs and develops learning materials for accounting and revenue management software. Prior experience includes a role as Documentation Manager at TELUS Health, where Julie led the creation of user documentation and educational materials for electronic medical records software. As an independent contractor for Perforce Software, Julie converted help documentation and established content standards. Julie's extensive career also encompasses positions in documentation management, technical writing, and publishing at organizations such as MD Financial Management, IBM, Cognos, Natural Resources Canada, Bell Canada, and Stentor Telecom Policy Inc. Julie holds a Bachelor of Environmental Studies and English from the University of Waterloo.