Oz Akman serves as the Director of Implementation at Softrip since January 2014, overseeing onboarding and training while focusing on process optimization and client satisfaction. With a strong track record in expediting customer onboarding and enhancing training effectiveness, Oz's expertise includes streamlined project planning, knowledge resource development, and leading cross-functional teams to exceed client expectations through innovative, data-driven strategies. Previous roles at Softrip include Implementation Project Manager and Project Manager, where collaboration between business and technical areas was key to successful project delivery. Prior to Softrip, Oz held various roles at Gate 1 Travel, driving system transitions and enhancing operational efficiency. Educational qualifications include a Bachelor’s Degree in Business Administration and Management from Stockton University and a Project Management Certification from Penn State Abington.
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