Amanda Nylunda is currently the Konsultchef at Softronic AB, focusing on support and customer service while actively writing about customer experience and leadership. Previously, Amanda held positions such as Team Leader Support at Softronic and Team Manager at Barona Sweden, along with coordinating for Sveriges a-kassor. Amanda also served as a Team Leader at Ageris Kontaktcenter and worked in customer service roles at Hotel 540 and Tim Hortons. Amanda is pursuing a bachelor's degree at Thompson Rivers University.
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