Joanna Łabędowicz is a seasoned Product Manager and Business Analyst with 19 years of experience in banking and financial institutions. They served as a Business Analyst and Product Owner at mBank S.A. from 2014 to 2018, where they managed after-sales processes and led various optimization projects. Currently, they work as a Senior Business Analyst at SoftServe, focusing on product management and process optimization in IT service management. Joanna holds a Master's degree in Finance and Banking from Uniwersytet Łódzki, completed in 2004, and is keen on further developing competencies within challenging projects.
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