Vlad Statsenko currently serves as a Technical Account Manager at SOFTSWISS since May 2023, focusing on translating customer requirements into technical specifications and coordinating with development teams to ensure reliable product performance. Prior to this role, Vlad gained experience as a Technical Support Specialist at PIN-UP.TECH from May 2022 to May 2023, where responsibilities included remote customer communication, product troubleshooting for casino and betting services, technical support, collaboration with various departments using Atlassian tools, conflict resolution, and training new employees. Vlad Statsenko holds a degree from Belarusian State Economic University.
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