Antonio Gonzalez is an experienced IT professional with a robust background in service and operations management, primarily within the gaming industry. Currently serving as Service Manager at Softtek for Electronic Arts since March 2013, Antonio has held various influential roles, including IT Ops Manager at EPIC Games and multiple positions at Electronic Arts, where responsibilities included overseeing ITIL processes for large teams, managing incident coordination, and driving automation and digitization projects. Prior experience includes serving as a Network Engineer at ACS, a Xerox Company, focusing on WAN circuits and Cisco devices. Antonio is pursuing a Master of Business Administration at Universidad del Valle de México, supplementing a foundational degree in Business Administration from Universidad Autónoma de Nuevo León.
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