Carmen Estrada is an experienced Project Manager Scrum Master at Softtek since November 2006, specializing in agile methodologies such as Scrum and Kanban, while also managing traditional Migration/Upgrade projects related to SAP. Carmen has held various roles, including Delivery Manager, overseeing teams of up to 50 and handling service delivery in AWS, Mule, and web development, and Service Manager, where responsibilities included stakeholder communication, resource management, and conflict resolution. Carmen began a career as a Systems Analyst at Cia. de Gas de Ensenada, focusing on software development and database management. Educational qualifications include a Master’s Degree in Information Technology, a Bachelor’s Degree in Information Technology, and a Master’s Degree in Information Technology Project Management, all obtained from Universidad Autónoma de Baja California.
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