Carmen Morgan is a seasoned IT professional with extensive experience in roles such as ServiceNow Consultant at Softtek since September 2022 and previously at Devoteam México. Carmen held positions including Client Project Manager at Magnet México, focusing on developing a center of excellence in project management, and IT Consultant at Enable, delivering digital technology and data management solutions in emerging markets. Additional experience includes Solutions Architect at Ericsson, where responsibilities involved designing end-to-end technical solutions, and roles at H3 DB&APPS Coaching, BITS México, ACS (a Xerox Company), Tata Consultancy Services, and KIO Networks, covering ITSM, operations assurance, and incident management. Carmen holds a Master’s degree in Information Technology Management from Universidad Tec Milenio and a Bachelor's degree in Computer Systems Engineering from Instituto Tecnológico de Querétaro.
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