Flavio K. is a results-driven IT professional with extensive experience in incident and service management. They have held positions as a Service Delivery Manager at NTT Ltd. and Orben, as well as a Senior IS Analyst at Franklin Templeton. Flavio has coordinated major incidents and improved processes across various organizations, including Softtek and Tata Consultancy Services. They hold an Engineer's degree in Mechatronics, Robotics, and Automation Engineering from IEST-Red de Universidades Anáhuac and a degree in Computer Science from South Texas College. Fluent in English and Spanish, Flavio also has a passion for technology and a background in volunteer work.
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