Ingrid Araújo has over 10 years of experience in software development, having worked in various stages of the development cycle. They have contributed to projects in healthcare systems, event management, and the pharmaceutical and cosmetics industries, focusing on quality assurance, requirements management, and user acceptance testing. Currently, they serve as a PMO at Softtek, where they manage reporting processes, project indicators, and team performance to enhance operational efficiency. Previously, Ingrid held roles including project coordinator, support analyst, and team leader, consistently working to improve service levels and client satisfaction metrics.
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