Juan Orozco possesses a comprehensive background in technology and customer support, with experience in various roles across multiple companies. Orozco served as a Support Automation Analyst at Hubtek, where responsibilities included maintaining RPA bots and developing Python scripts for data management. Currently, Orozco is a Software Engineer at Softtek, focusing on the development of front-end dashboards and backend interfaces using Next.js and TypeScript. Previous roles include Support Consultant at mSE Solutions, where Orozco ensured effective customer issue resolution, and Business Development Representative at CloudTask, responsible for transforming marketing leads into sales opportunities. Orozco also held positions as Team Lead Coordinator and Customer Service Agent at Vohra Wound Physicians, where team performance and customer support were prioritized. Orozco is pursuing a Bachelor's degree in Systems Engineering from Universidad Nacional Abierta y a Distancia, expected to graduate in 2024.
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