Karla Castañeda is an IT Governance Specialist with over 15 years of experience managing IT projects and delivering services across private, government, financial, and insurance sectors. Currently serving as a Service Manager and IT Governance Consultant at Softtek, Castañeda previously held roles such as PMO Manager at Avantare Consultores and SEPG Leader at Hildebrando. They have a Master's degree in Administration and Evaluation of Projects from Universidad Panamericana and a Bachelor's in Computer Science from Universidad Autónoma de Aguascalientes. Castañeda has demonstrated expertise in implementing improvement projects using methodologies like CMMI and DMAIC, significantly enhancing organizational efficiency and productivity.
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