Roberto Solis is an IT Account Service Delivery Manager at Softtek, specializing in the hi-tech and transportation industries. With a career starting in 2000, Roberto has extensive hands-on experience and leadership in complex IT operations, including service delivery accountability and customer satisfaction. Previously, Roberto held various roles at Softtek, such as AMS Service Delivery Manager and Process Compliance Auditor, and contributed to project management in software development and SAP operations. They are passionate about data models and process improvements, utilizing Six Sigma methodologies to enhance efficiency and yields for clients.
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