Softtek
Rodolfo Sanchez Bosque possesses extensive experience in IT service delivery and operations, currently serving as Director at Softtek since May 2003, overseeing over 10 accounts and ensuring compliance with service level agreements. Previous roles include Senior Service Delivery Manager, where management of a diverse team of 100+ members was key to maintaining established KPIs and SLAs, and a Lean Six Sigma Black Belt, driving significant cost savings through process improvement initiatives. Additional experience includes Project Manager and Technical Team Lead positions, focusing on Oracle Applications and software development, and a foundational role as a trainee software developer at CIMAT. Rodolfo holds a degree from Instituto Tecnológico de Aguascalientes and has a strong background in software engineering and statistical applications.
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Softtek
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Softtek is a Mexico-based information technology company, operating in North America, Latin America, Europe and Asia.