Keith Brown is a Senior Manager of Global Support at Software AG, where they focus on leading technical teams and enhancing customer experiences. With over 20 years of experience, Keith previously served as Director of Software Development at Alcohol Monitoring Systems, where they played a pivotal role in transitioning the company from hardware to software solutions. They have held various leadership positions, including Director of Client Support at Comprehensive Software Systems and Senior Manager of Technical Support at Software AG, consistently achieving high customer satisfaction and team performance. Keith holds a BA in Psychology from Drury University and an MS in Management from Baker University.
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