Claudemiro Pacheco

Principal Technical Support Engineer at Software.com

Claudemiro Pacheco has a diverse work experience in technical support and consulting roles within the software industry. Claudemiro started their career at Borland in 2005 as a Sr. Consultant. From 2006 to 2010, they worked at Progress Software as a Senior Technical Support Engineer, gaining expertise in troubleshooting and providing solutions for customer issues. During this time, they also developed various tools to enhance troubleshooting processes. In 2013, they joined Software AG as a Principal Technical Support Engineer. Overall, Claudemiro has demonstrated strong technical skills and a commitment to delivering excellent customer support.

Claudemiro Pacheco holds a Master's degree in Liberal Arts and Sciences/Information Technology, which they obtained from Harvard University between 2009 and 2013. Prior to that, they completed their Bachelor's degree in Computing from the University of São Paulo from 1993 to 1996. In addition to their degree, they also attended ENCE from 1989 to 1991, although the field of study and degree name are not specified for this period.

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