Keith Brown

Keith Brown is an experienced technology and support management professional with a significant history in the software industry. Currently serving as Sr. Manager of Global Support at Software AG since June 2020, previous roles include Director of Software Development at Alcohol Monitoring Systems, where contributions led to a successful transition to a multi-product software-focused company. Other notable positions include Director of Software Development/IT/Services at Profitool, Inc., and Senior Manager Product Development at Infor Global Solutions. Keith has demonstrated expertise in managing technical support, development teams, and client services across various organizations, significantly enhancing customer satisfaction, operational efficiency, and revenue growth. Educational qualifications include a Master's degree in Management from Baker University and a Bachelor's degree in Psychology from Drury University.