Kyu Min (Leo) Lee is an experienced technical support professional currently serving as an Associate Technical Support Engineer at Software AG since July 2022. Prior to this role, Kyu Min worked at Amazon Web Services (AWS) as an IT Support Specialist II, where responsibilities included configuring hardware and software for optimal network performance and monitoring AWS servers. Kyu Min's background also includes experience as a Physical Therapy Technician at Arthritis & Sports, emphasizing patient confidentiality and data management, and as a Cashier/Receptionist at Rosenthal Automotive, focusing on customer service and team mentorship. Educational achievements include a Bachelor of Science in Kinesiology and Exercise Science from James Madison University and an Associate of Science in Business Administration from Northern Virginia Community College.
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