Marlene Ramaya is an accomplished Customer Success Manager at ARIS since July 2023, with extensive experience at Software AG since April 2011 as a Senior ARIS/Alfabet Consultant. Expertise includes rolling out ARIS/Alfabet solutions, implementing modeling standards, and ensuring adherence to best practices. Prior roles include BA Lead and Senior Business Analyst at Software AG, managing and mentoring a team of Business Analysts. Marlene Ramaya has also served as a Business Analyst/Project Manager at Neotel, contributing to automation efforts and project management, with earlier experience at Atos Origin and Telkom in business analysis and customer care. Marlene holds a Diploma in Business Analysis and a Higher Certificate in Project Management.
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