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Tim Baker

Customer Success Manager

Tim Baker is a seasoned professional with extensive experience in customer success, technical support, and software development. Currently serving as a Customer Success Manager at Software AG since February 2020, Tim adeptly manages multiple customer relationships and guides clients through their customer journey. Previous roles at Software AG included Advanced Designated Support Engineer and Senior Technical Support Engineer, where Tim focused on issue resolution and technical guidance. Tim’s experience at Telarix spanned business analysis and software engineering, where Tim managed global projects and enhanced database performance. A graduate of George Mason University with a Bachelor's degree in Computer Science, Tim possesses strong analytical and technical skills, underpinned by a rich history of customer engagement and problem-solving.

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