Anna Metkowska is an accomplished Solutions Architect at Software Mind, with a professional journey spanning over 15 years in the telecommunications and IT industry. Prior to this role, Anna served as a Senior Telco DevOps Engineer at Ailleron, where responsibilities included leading deployment for end-to-end solution delivery and designing new SIP-based services. Anna's experience at Ericsson as a Support & Integration Engineer involved the preparation of upgrade procedures, troubleshooting complex IMS and NGN issues, and engaging directly with customers to ensure successful solution delivery. Beginning a career as a Junior Support & Integration Engineer, Anna gained foundational expertise in problem analysis and emergency support. Anna holds a Bachelor's degree in Telecom Systems from the Military University of Technology, earned in 2007.
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