Usman Bashir is a skilled technical writer and chat support specialist with a strong background in creating user documentation and providing real-time customer support. Experience includes a role as a Chat Support Specialist at Mindbridge from January 2024 to May 2024, where Usman resolved technical issues and collaborated with teams on product-related matters. Currently, as a Technical Writer at Software Finder since May 2024, Usman authors user guides and collaborates with product teams to ensure documentation accuracy. Previous experience at Visionary Merger involved writing SEO-optimized articles and product reviews that enhanced organic search rankings. Usman holds a Doctor of Pharmacy - PharmD degree from the University of Veterinary and Animal Sciences, Pakistan, earned in 2023 with an A+ grade.
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