Zeeshan Athar is a seasoned professional in customer services, operations, and quality assurance, currently serving as the Sr Director of Customer Advocacy at Software Finder. With extensive experience spanning multiple sectors—including Telecommunications and IT Services—Zeeshan has successfully managed large-scale service initiatives, implemented culture transformation, and developed KPIs based on international standards. Previously, they held various leadership roles, including General Manager at Punch Group and Manager Operations at ibex. Pakistan, where they excelled in team management and process optimization. Zeeshan earned an MBA in Marketing from the Asian Management Development Centre.
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