Akash Sharma is a seasoned professional with extensive experience in operations and process management. Currently serving as a Sr. Executive at SoftwareOne since October 2022, Akash leads a Global Shared Services Center team focused on Microsoft Program - Cloud Solution Provider (CSP). Responsibilities include managing order processing, invoicing, and providing comprehensive support to sales teams. Prior experience includes roles as Assistant Manager for MIS and Documentation at ANAROCK, where Akash contributed to a significant document migration project, and as an Operation Specialist at Zones, ensuring timely service delivery and client engagement. Additional background includes data migration duties at Qwest Telecom Software Service and lead responsibilities at Airtel, focusing on validating provisioning processes and minimizing billing escalations.
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