SoftwareOne
Elisa Berrocal is a seasoned professional with extensive experience in IT asset management, service success, and customer service. Currently serving as a Service Success Manager at SoftwareONE since August 2020, Elisa previously held the position of IT SW - HW Asset Manager at DXC Technology, where responsibilities included software and hardware lifecycle management, operational reviews, and financial reconciliation. Prior roles include Sr International Specialist at DHL, where reporting and performance analysis were key tasks, and outbound sales roles at Dialogue Marketing. Early career experience involved customer service and technical support positions at Convergys and Stream Global Services, showcasing a strong foundation in client relations and support.
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SoftwareOne
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SoftwareOne is a leading global software and cloud solutions provider that is redefining how companies build, buy and manage everything in the cloud. By helping clients to migrate and modernize their workloads and applications – and in parallel, to navigate and optimize the resulting software and cloud changes – SoftwareOne unlocks the value of technology. The company’s 8,900 employees are driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities in 90 countries. Headquartered in Switzerland, SoftwareOne is listed on the SIX Swiss Exchange under the ticker symbol SWON. Visit us: https://www.softwareone.com/en