Erwin Swiers

Erwin Swiers is a seasoned professional in sales operations and customer success, currently serving as a Senior Sales Operations Manager at SoftwareOne for the European Commission. Prior roles include Sales Operations Manager at SoftwareOne for the European Commission, Operations Manager and Account Manager at Hi Label, and Implementation & Customer Success Consultant at Payble, where Erwin focused on citizen-centric payments for local governments. Additional experience includes serving as an Implementation Consultant at Appical, where Erwin specialized in SaaS project management for HR onboarding software, and as a National Coordinator in the Customer Care Department at Shell Recharge, managing a diverse team of over 30 members. Erwin began the career as a Customer Excellence Specialist at Nuts Groep B.V. and has foundational education from Scheidegger Opleidingen, completed between 2014 and 2016.