Faisal Mohammed is a skilled IT professional with a degree in Computer Information Systems and Cybersecurity from Georgia State University. Currently serving as a Hyperscaler Client Operations Specialist at SoftwareOne since March 2024, Faisal previously excelled as a Cloud Support Engineer, where technical support was provided for Microsoft Office 365 applications, resulting in the successful management of over 300 support cases. Faisal demonstrated technical proficiency in email migrations and the use of ServiceNow for ticket management while collaborating with cross-functional teams to resolve complex cloud-related issues. Earlier experience as an Academy Associate for Fulton County Government involved assessing cybersecurity tools and performing a GAP analysis to enhance security frameworks.
This person is not in the org chart
This person is not in any teams
This person is not in any offices