Jay Yarr is a customer success manager with five years of experience in the IT industry, currently working at SoftwareONE since January 2023. Previously, Jay held similar positions at Navisite and served as a global IT service administrator at Velocity Technology Solutions, beginning in September 2017. Prior experience includes a managerial role at McDonald's from July 2011 to September 2017. Jay Yarr's expertise includes on-boarding new customers, developing and presenting customer success business plans, monitoring performance against KPIs, and managing critical incidents. Educational credentials include a Bachelor's degree in Business Technology from the University of the West of Scotland and a degree in Software Development from Glasgow Clyde College.
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