Klaus Peukert is an experienced IT professional with a strong background in service delivery and management. Currently serving as Lead Expert Service Delivery & Success at SoftwareOne since March 2020, Klaus oversees critical energy infrastructure projects, focusing on service quality and delivery. Previous roles include Senior Service Delivery Manager, Manager Service & Resource Management at CANCOM, and Manager MultiVendor Helpdesk at COMPAREX AG, where Klaus led support teams and managed complex IT services for various industries. With expertise in IT service management, cloud services, and unified communications, Klaus has demonstrated a commitment to delivering high-quality IT solutions throughout a career that spans over two decades, commencing from earlier positions as a System Administrator and IT Supporter. Education includes a degree in Information Technology from DHSN Dresden and studies at Leipzig University.
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