Michael Walczak is an accomplished Engineering Manager at SoftwareOne since March 2023, recognized for reducing average incident lead time by 80% and successfully motivating teams through leadership transitions. Previously, Michael led a team of over 80 consultants as Leader of Application Development and Advisory, focusing on high-quality service delivery and organizational transformation. With a diverse background at Predica and extensive experience in digital advising, agile coaching, and project management, Michael has driven significant improvements in customer satisfaction and operational efficiency. Educational credentials include multiple degrees in Informatics from Szkoła Główna Gospodarstwa Wiejskiego w Warszawie and a certificate in Leadership Principles from Harvard Business School Online.
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